Privacy Policy

1.0 introduction

1.1. KSR Architects is committed to protecting the personal information of visitors to our office and website, including clients (current and future), suppliers and contractors.

1.2. This privacy statement provides information about the personal information that KSR Architects collects about all external and third parties such as visitors to our studio and website, clients current and future, suppliers and contractors, and the ways in which our practice uses that personal information.

1.3. Any questions regarding this Policy and our privacy practices should be sent by email to KSR Architects: mail@ksrarchitects.com.

2.0 How do we collect information from you?

2.1. Our website

You can visit our website without providing any personal information, however certain information such as IP addresses, information about your visit and how you use our website may be collected automatically by Google Analytics or equivalent.

You may provide us with information by corresponding with us by phone, email, or otherwise as indicated on the website.

2.2. Visiting our Studio

When you visit our studio, you will be asked to provide your name and the company you work for. This information is recorded manually by Reception for safety reasons so we know who is in the building at any one time. These records are shredded on a monthly basis.

2.3. Events

If you are invited to an event which KSR is hosting you will be asked to confirm your name and the company you are representing. You may be provided with a name badge, if appropriate for the event.

There is a high chance that there will be photographers to create a record of the event and possibly which may be used on our social media sites and publications and if that is the case you will be informed beforehand and invited to indicate if you do not wish your photograph to be taken.

3.0 What type of information is collected from you?

3.1. The personal information you provide may include your name, company address, e-mail address, phone number and other information about yourself to enable us to provide you with our services.

4.0 How is your information used?

4.1. When we collect personal information from our clients and other members of the public, it will be used for the following purposes:

To maintain responsible commercial relations with you

To understand your service and/or project needs

To manage and develop our business and operations

To meet legal and regulatory requirements

To notify you of changes to our services

To process a job application if appropriate

To recommend your product or service to relevant contacts within the industry.

4.2. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

4.3. When you voluntarily give us your personal information we will only use it for the above purposes. If we intend to use your personal information for a purpose other than those above, we will seek your express consent.

5.0 Who will it be shared with?

5.1. We will not share your information with third parties for any reason other than those specified above.

6.0 Your rights

6.1. You will have been deemed to agree to having personal information held on you however you have the right to ask us not to process this. You can exercise this right by contacting us at mail @ksrarchitects.com

6.2. Should our website include links to other websites that may offer useful information to our visitors, please note, that this privacy statement does not apply to these links and we do not accept responsibility or liability for their policies.

6.3. You also have the right to see and correct data that we hold about you. If your details change or any other information we hold is inaccurate or out of date, please contact us at mail@ksrarchitects.com

7.0 Security

7.1. KSR Architects will take reasonable technical and organisational precautions to ensure that your personal information is treated securely. We will store all personal information you provide on our secure servers.

7.2. We use a least privilege access to data approach, restricting access to only those who need to so they can discharge their duties.

7.3. In addition, we have deployed a number of systems to ensure your data remains safe, these include:

Carry out vulnerability testing on all desktops to ensure that no known issues exist that would allow applications to be hijacked.

A program of regular patch management, this ensures desktops and servers stay up to date with latest security patches.

Carrying out regular phishing testing, to ensure users are aware of the dangers of phishing emails, part of this testing includes informing users of risks

We use firewalls to protect our network borders, to stop our data being breached.

All desktops run antivirus and anti-ransomware software.

Taking regular backups

8.0 WI-FI

8.1. We provide access to the internet while you are in the studio, it is securely configured to separate our corporate data from internet browsing. As a guest you will be asked to logon to a secure portal that will grant you access to browse the internet only. We do not store any information about your connection or the sites you visit.

9.0 16 or Under

9.1. We do not collect any personally identifiable information from children aged 16 or under without prior verifiable consent from their parent/guardian.

10.0 Data Breaches and reporting

10.1. If it becomes apparent that a potential data breach has occurred, KSR Architects will endeavour to report this to the ICO within 72 hours of becoming aware of the data breach. This will be the case if the data breach is likely to result in damage to a persons reputation, financial loss, loss of confidentiality, or major financial or social disadvantage. If the breach is likely to result in a high risk to the rights and freedoms of the data subject KSR Architects will also contact the data subject without undue delay.

10.2. Data breaches will be reported to the Information Commissioner Office (ICO) by calling the dedicated personal data breach helpline on 0303 123 1113.